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For all general enquiries please email or you can chat with us and we will get back to you as quick as we can. Our customer service is available weekdays 8am-5pm CET on email and 11am-5pm on chat.



What personal data do we collect?

Lowrí collects the information primarily from you as a customer. Examples of personal data that we might collect are your name and other contact details such as phone number, email address, or physical address. Lowrí may update your information from other public records if it is necessary in order to maintain good registry care.

Personal Data Collection only collects necessary information and only uses this for the sole purpose for which it has been collected: 

1. Newsletters:  Collects name and email address. Information is used to send newsletters and is not passed on to others. You can unsubscribe the newsletter at any time. 

2. The purchase of scented candles in the shop:  Collects name, address, phone number, email address and order history. Information is used to ship the purchased items and is not passed on to others.  

The information is stored within the legal timeframe, and we delete the information when it is no longer necessary for us to keep.

Your Accept  
By visiting website you acknowledge the above policy. If you wish to delete your information or you have any questions regarding this cookie and personal data policy, feel free to contact us


You may pay with either credit, debit cards or Klarna. The Lowrí Shop does not store any credit card numbers. 

Payment by card
Pay with your Visa, AMEX, or MasterCard securely over the Internet. Your payment is handled by Stripe with secure encryption and under strict banking standards. Your card details are sent directly to the bank and cannot be read or accessed by anyone other than your bank. The Lowrí Shop does not charge any extra costs for card payments. However, your bank may charge an additional fee depending on your card and bank. When paying by credit or debit card starting conditions apply as soon as the card transaction is approved. In the event that no payment has been received after submitting your order, The Lowrí Shop may automatically cancel your order.

Klarna Payment Solution

Klarna is offering Smooth payments.  Please go to Klarna Customer Support ( more details regarding payment solutions available for your country:  You can also learn more at Klarna International (

Promotional Codes
Promotional Codes should be entered during the checkout process to be valid. Attempting to add a promo code after purchase will not be honored.


All prices shown on the The Lowrí Shop website,, are including VAT for orders within Norway.

Payment Methods
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